Finding the right pool company in Myrtle Beach isn’t just about who can show up fast—it’s about finding a trusted partner who knows how to protect your investment, keep your pool safe and give you more time to enjoy it. Whether you’re a homeowner with a backyard pool or a property manager overseeing a commercial or community pool, choosing the right team makes all the difference.

Here are the top things to look for before you hire.

Key Things to Look for When Hiring a Pool Company in Myrtle Beach

1. Local Experience Matters

Choose a company that knows the Myrtle Beach climate and understands how salt air, heat and humidity affect pool systems. Local companies with years of experience won’t just react to problems—they’ll help you prevent them.

2. Licensed, Insured, and Certified

Always ask for proof of licenses, insurance and technician certifications. A reputable company won’t hesitate to show they’re qualified and covered. It protects you and your property if something goes wrong.

3. Full-Service Options

Don’t settle for a one-trick team. Look for a pool company that handles it all—cleaning, repairs, water testing, equipment replacement, seasonal openings and closings. One call should handle everything, not five different vendors.

4. Strong Customer Reviews

Take a look at online reviews and testimonials. What are real customers saying? Look for consistent feedback about reliability, friendliness and responsiveness. A pattern of positive experiences tells you a lot.

5. Customized Maintenance Plans

Every pool is different. A good company won’t force you into a one-size-fits-all plan. They’ll ask questions about your usage, equipment and goals, then build a service schedule that works for you.

6. Quick, Clear Communication

Whether it’s a green pool emergency or a simple question, your pool company should be easy to reach and quick to respond. If it takes days to get a callback, move on.

7. High-Quality Equipment and Products

Look for a company that uses professional-grade tools and trusted chemical brands. It shows they’re committed to long-term results, not quick fixes. Cheap shortcuts lead to expensive problems.

8. Transparent Pricing

You should know exactly what you’re paying for—no hidden fees, no surprises. Ask for a clear breakdown of services before you sign anything.

Make the Smart Choice for Your Pool

Choosing a pool company in Myrtle Beach isn’t something to rush. Take your time, ask the right questions and go with the team that treats your pool like it’s their own. At Elko Spas, Billiards & Pools, we’ve spent decades helping local families and property managers keep their pools clean, safe and stress-free. From weekly service to full remodels, we’ve got the tools and the know-how to make pool ownership easier.

Ready to stop worrying and start relaxing? Give us a call today (843) 294- ELKO (3556) and let Elko be the last pool company you ever need.

FAQs

1. How can I verify if a pool company in Myrtle Beach is licensed and insured?

To make sure a pool company is licensed and insured in Myrtle Beach, ask for their South Carolina contractor license number and proof of insurance directly. Most reputable companies will provide this without hesitation. You can confirm their license status through the South Carolina Department of Labor, Licensing and Regulation. It’s also a good idea to look into customer reviews and ask if the company belongs to any professional organizations or holds certifications that show their commitment to quality and safety. A trusted, well-established business won’t just tell you they’re legit—they’ll show you.

2. What questions should I ask a pool company before hiring them?

Start by asking if the company has experience with pools like yours—whether residential or commercial. It’s important to find out who performs the work: their own trained staff or subcontractors. Ask about what services they provide and whether they offer customized maintenance plans. Make sure their pricing is transparent and easy to understand, and don’t be afraid to ask about service contracts, cancellation policies and how quickly they respond to emergencies. Getting clear answers helps you avoid surprises and feel confident you’re choosing a pool company that truly fits your needs.

3. Why is choosing a local pool company in Myrtle Beach beneficial?

Hiring a local pool company means you’re working with people who understand the Myrtle Beach climate and how it affects your pool year-round. Local pros know what types of equipment perform best here and how the weather, humidity and even local water quality impact your system. Plus, they’re nearby and easier to reach when you need quick service or support. A company rooted in the community is more likely to prioritize reliable service and build long-term relationships with their clients.